Our Commitment to Service


Established for 35 years

A reputation built on quality of products and service

Bespoke survey sheets

Designed around our clients‘ needs including residents’ choices, special needs and manufacturing dimensions

Health and safety

A comprehensive and safe approach to working in occupied premises including site based risk assessments for both design and installation as standard.

Individual resident consultations

Individual consultations for residents‘ choices recorded on a signed and dated survey form. Many properties may have elderly or vulnerable residents and time and care is taken during these consultations to reassure them.

Full RLO services

A full time Resident Liaison Officer arranging appointments and overseeing all stages of the survey, installation and aftercare.

Professional installation teams

E J installations are carried out by our own professional team of engineers and overseen at all stages by our Contracts Manager. All operatives carry identification as standard.

Supply only

Supply only options for main contractors with demonstrations and support for new installers throughout the project.

10 year guarantee

A high level of support throughout the lifetime of the products.

Full after sales service

An extensive after sales service with a single phone call policy to resolve any issue that may require attention.

Contracting flexibility

One off replacements for in-house maintenance teams or full partnering solutions for long term contracts - all are available from E J Group.

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